F.A.Q & Privacy Policy
Can i visit your home and/or meet your dog?
We do our best to ensure that all our dogs receive excellent care! We would like to limit outside traffic to our kennel as much as we can to help minimize the potential of someone unintentionally tracking in diseases (like parvo, giardia, etc). We welcome only those seriously interested in a puppy, or those that have already placed a deposit on one to visit our kennel and see your future puppy’s parents.
What Paperwork Will come with my Puppy?
Yes, we have listed puppies currently available and not reserved. You can make your choice, fill & submit the form that follows to reserve/purchase a puppy.
They come with all necessary documents
- 1 yr Health Guarantee
- Rabies Waiver
- Recent Health Records from Veterinarian ( include Vaccination, Worming Records )
- Sales Contract
Do you ship your puppies?
Yes , We ship our puppies safely through out the USA, and Sometimes to Canada. We partner with professional Animal Freight specialised Companies. They even offer options to travel with your pet if it is needed or Required. Contact Us for more details on shipping.
What is the heath Guarantee?
One Year Health Guarantee
We will provide a money back guarantee within 72 hours of possession, if you are not satisfied with your puppy, providing he/she is returned to our home at the expense of the buyer.
We make every effort to ensure that you purchase a healthy puppy. If your puppy is found to have major genetic health issues that are diagnosed by a licensed veterinarian within one year of purchase, we will exchange your puppy for one of equal value. There are however no guarantees against common illnesses or accidents on your part.
We encourage you to take your dog to the veterinarian; but any and all costs incurred are the sole responsibility of the purchaser.
Any breeders Terms?
Occasionally we may find ourselves in a position where we have an exceptional puppy whom we might like to incorporate in to our breeding program down the track. You may be given this option, but are under no obligation to take a Pug puppy from us with “Breeders Terms”.
If you would like to be considered for a pug on “Breeders Terms”, please contact us for more information.
Privacy Policy
With our Cavalier King Charles Heaven website, we take your privacy very seriously. We understand that your personal information is sensitive and we are committed to protecting it.
When you visit our website, we collect some basic information such as your IP address, browser type, and operating system. This information is used to improve the functionality and performance of our website.
If you choose to provide us with your personal information such as your name, email address, or phone number, we will use it only for the purpose of communicating with you about our puppies. We will not share your information with any third-party vendors or advertisers.
We use cookies on our website to enhance your browsing experience and to gather information about how our website is being used. Cookies do not contain any personal information and can be disabled in your browser settings if you prefer.
Our website is secured with industry-standard SSL encryption to ensure that your personal information is protected from unauthorized access or disclosure.
If you have any questions or concerns about our privacy policy, please don’t hesitate to contact us. We are committed to providing a safe and secure environment for our customers and their personal information.